Issue a refund

If a student paid for a course that has been canceled or dropped a course, users with the Update Invoices permission can issue a refund.

To issue a refund:

1. Click Invoices. The Invoices page appears.

   

2. Click Invoices with Pending Refund. 

3. Next to the invoice you want, select > Issue Refund. A pop-up appears.

   

4. Complete the following:

   Field	Description
   Refund Amount	Enter the desired amount. Note: You cannot issue a refund greater than the payment amount.
   Refund Details	Enter any desired information, such as the refund method or check number.
   Refund Sent Date	Enter the date, or select the date from the calendar.

5. Click Save.